A Survey of Chronic Pain Management Satisfaction from a Patient Perspective in the Underserved at a Student-Run Clinic

Jessica M Downes; Kristen M Cook; Broderick Olson; Alexandra Dugan

Jessica M Downes College of Medicine at University of Nebraska Medical Center
Kristen M Cook College of Medicine at University of Nebraska Medical Center
Broderick Olson College of Medicine at University of Nebraska Medical Center
Alexandra Dugan College of Medicine at University of Nebraska Medical Center

Abstract

Background: Pain burden in the underserved is greater than the general population. There is a lack of data assessing and treating pain in the underserved at student run clinics. The purpose of this study was to evaluate the quality of chronic pain management and patient satisfaction with pain management in a student run clinic.

Methods: A survey was created to assess patient perception of chronic pain management by the student-run clinic. The survey contained 20 questions and with multiple choice and open-ended questions.

Results: Twenty patients completed the survey over a three-month period. Seventy percent of patients reported they were either satisfied or very satisfied with how the clinic was managing their chronic pain. Lack of knowledge about pain medications was identified during the survey.

Conclusion: The majority of patients surveyed reported satisfaction with pain management. The survey results helped to identify quality improvement opportunities for the student run clinic.